RandomMatch Community Guidelines

1. The Basics

Four rules cover most of what matters. Everything after this section is detail about how they are applied.

These rules apply to everything visible or audible in a call — you, anyone else in the room, what is on your screen if you show it, and what is written into chat.

2. Age

You must be 18 or older to use RandomMatch. This is not a formality — the product pairs strangers on live camera, and it is built for adults only.

If you match with someone who looks underage

End the call and report it. Do not stay on to gather evidence, do not confront them, and do not screenshot them — a recording of a minor is itself unlawful in most jurisdictions, whatever your intent. Reporting from inside the session gives moderators the context they need.

What we do with those reports

Reports involving minors are the highest priority we have. They are reviewed the same day, ahead of everything else in the queue, and enforcement is permanent. Where the law requires a referral to the relevant authorities, we make it.

3. Nudity & Sexual Content

Do not expose yourself, perform sexual acts, or direct sexual content at someone who has not asked for it. On a random matching product every match starts without consent by definition — the other person did not choose you, they were assigned to you. Treat that as a "no" until they say otherwise.

Also prohibited: sexual content involving anyone who cannot consent, content that sexualises minors in any form including drawings and text, and using the camera to solicit paid sexual services.

Enforcement here is not proportional to whether anyone complained. Exposure detected by moderation is actioned whether or not the other person reported it.

4. Harassment & Hate

Do not use RandomMatch to make someone else's day worse. Specifically:

• Slurs and hate speech — attacks based on race, ethnicity, nationality, religion, disability, gender, gender identity, or sexual orientation. Skipping to hurl a slur and skipping again is still a violation; the call being short is not a defence.
• Threats — of violence, of exposure, of contacting someone's family or employer. Threats are enforced on regardless of whether you meant to act on them.
• Targeted repetition — deliberately re-entering matching to find and confront a specific person.
• Doxxing — sharing or threatening to share someone's name, address, workplace, school, phone number, or other accounts.

Disagreement is not harassment. People will hold views you find wrong, and that is part of talking to strangers. Skip is one tap away and using it is always a legitimate answer.

5. Recording & Privacy

RandomMatch does not record calls. Neither should you, without the other person's clear agreement.

Non-consensual recording

Recording someone on camera without consent and sharing it — anywhere, in any group, for any reason — is a violation and is a crime in many places. Threatening to share such a recording is sextortion, which is section 6.

Other people's information

What someone tells you in a call is theirs. Do not repost it, do not look them up and confront them with what you found, and do not use anything from a call to reach them elsewhere without being asked to.

Protecting yourself

Assume the other side may be recording even though it is against these rules. Show nothing you would not want kept: no documents, no mail, no visible address, no screen with your accounts on it. This is not victim-blaming — it is the same caution you would use on any live camera with a stranger.

6. Scams, Sextortion & Spam

Sextortion

The pattern is consistent: a stranger is friendly, steers the call towards something sexual, records it, then demands money and threatens to send it to your contacts. If it happens:

• Do not pay. Paying identifies you as someone who pays, and the demands continue.
• Stop replying and block them everywhere they have reached you.
• Keep the messages — do not delete them; they are the evidence.
• Report it to us with [NCII] in the subject, and report it to your local police.

This is common enough that police units deal with it as routine. You are not the first person to call them about it this week.

Financial scams

Never send money, gift cards, or crypto to someone you met in a random call — regardless of the emergency described. Investment tips, trading "mentors", and crypto advice offered on camera to a stranger are a scam category, not an opportunity.

Spam and off-platform funnelling

Do not use matching to advertise, recruit, drive traffic to another service, or run automated or pre-recorded video. Pushing people to another app within seconds of connecting is the standard opening move of every scam that runs here, and it is treated as such.

7. Illegal & Dangerous Conduct

• Weapons displayed to intimidate; sale of weapons, drugs, or other regulated goods.
• Trafficking, coercion, or any content suggesting someone is on camera against their will.
• Encouraging self-harm or suicide, and content that glorifies either.
• Promotion of terrorism or organised violence.
• Graphic violence or the aftermath of real injury.

If you see someone in genuine danger, contact your local emergency services. We can remove an account; we cannot send help. That distinction matters in the moment.

8. How Enforcement Works

Moderation combines automated detection during calls with human review of reports. What follows a violation depends on what it was, not on how many people reported it.

What we tell you

If we restrict or remove an account, the account holder is told which rule was broken. We do not tell the reporter what the outcome was — that would disclose information about another user and is a standard route to retaliation. A report you never hear back about was still read.

Appeals

If you believe a decision was wrong, write to [email protected] with the approximate time and what you were doing. We re-check the decision against the record from that moment. We do not reverse decisions on volume of messages, and repeat appeals with no new information are closed without a further reply.

False reports

Reporting someone because you disliked them, disagreed with them, or wanted to end a call is itself a violation. It consumes review capacity that real safety reports need.

9. How to Report

Every call has a report button. Use it during or immediately after the session — reporting from inside the call attaches the context moderators need, which an email sent later cannot reproduce.

For anything that continued after the call ended, or that involves a minor, non-consensual imagery, or a threat, email support with the matching tag from Contact Us so it jumps the queue.

10. Changes

These guidelines change as the product changes and as new abuse patterns appear. The "last updated" date at the top of this page is the authoritative one. Continuing to use RandomMatch after a change means the current version applies to you.

These guidelines sit alongside the Terms of Service, which govern the contract, and the Privacy Policy, which covers data. Where the Terms and these guidelines appear to conflict, the Terms prevail.